With over 15 years of retail experience, including a decade in jewellery, my career has included global luxury brands such as Tiffany & Co. and Rolex, as well as independent family jewellers. Familiar with a variety of retail environments from fast-paced city boutiques to market town stores, delivering brand experiences and traditional jewellery services. I am now proud to serve as Membership Manager at the National Association of Jewellers, supporting businesses across the UK and championing professional standards. I bring a balanced perspective across both brand and independent retail environments, as well as insight from the NAJ’s national membership.